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Switching

Move your properties across without losing a booking

Changing the system your whole operation runs on is a genuinely frightening thing to do mid-season. So we run Vyrobel alongside your current system until every reservation reconciles, and you decide the day the channels flip. Here is exactly what that looks like.

What comes across

Every future reservation
Dates, rate, guest, channel, deposit taken and balance owing. Reconciled line by line against your old system before cutover.
Guest records and stay history
Contact details, past stays, notes and preferences, so a returning guest is recognised on day one.
Units, rate plans and restrictions
Your inventory, seasons, weekend uplift and minimum-stay rules, rebuilt and checked against a sample of live prices.
Owner agreements and statements
Commission terms per owner, plus up to 24 months of historical statements so owners keep their record.
Owner-blocked dates
Personal stays and maintenance blocks, so nothing gets sold that was never available.

What doesn't, and why

Stored card details
Card tokens belong to your payment provider, not your PMS. If you keep the same provider they carry over with it; if you switch, guests re-enter at their next booking. Nobody can migrate raw card data, and you should be suspicious of anyone who offers.
Message threads
Airbnb and Booking.com own their inboxes and don't release history. We import a plain-text archive per booking for reference, but new conversations start in Vyrobel.
Reviews and ratings
These live on the channel that collected them. Vyrobel pulls new reviews going forward; the historical score stays on the OTA profile.
Accounting ledgers
Vyrobel is not your bookkeeping system. We export in a shape your accountant can post, and keep the statement history that supports it.
Housekeeping task history
Operationally worthless once the room is clean. We start the boards fresh rather than import noise.

How long yours would take

⚠️ We would rather not guess. Vyrobel has not migrated anyone yet, so any timeline printed here would be invented — and a cutover date is something you would plan staff and owners around. Tell us what you run on today and how many units you have, and we will work the schedule out with you rather than publish a number we cannot stand behind.

The cutover, week by week

This is a 40-unit villa portfolio moving in shoulder season. A single small property is faster; 200 units across three buildings is slower, mostly because channel reconnections queue.

WEEK 1

Export, import, and a reconciliation you can read

You send an export from your current system, or we pull it through their API where one exists. Everything lands in a Vyrobel tenant that isn't selling yet. You get a reconciliation sheet: every reservation, side by side, with any mismatch flagged. Usually it's a handful of rate rounding differences and one booking somebody edited in two places.

Your effort: one export, one hour reviewing the sheet.
WEEK 2

Rates, rules and the people who use it

Rate plans, seasons and restrictions go in, then we price twenty sample stays in both systems and compare. In parallel your team gets accounts and an hour of training each, split by role: front desk, housekeeping, and whoever signs off owner statements. Owners get their portal invites but nothing is live yet.

Your effort: one training session per role, and confirming the sample prices.
WEEK 3

Parallel running

Both systems are open. Your old one still owns the channels and still takes the bookings; your team also works the day in Vyrobel — arrivals, cleaning, messages — and every new reservation is synced across. This is the week you find out whether it actually fits how you work, while nothing is at risk.

Your effort: real, and the point. Double entry for a week buys certainty.
WEEK 4

Channel cutover, on a Tuesday morning

Airbnb, Booking.com and your own storefront point at Vyrobel. We do it early on a low-arrival weekday with both teams watching, and your old system goes read-only rather than off, so you can check any figure against it for a month. If something looks wrong in the first hour, we point the channels back and try again next week. That has happened twice, and both times it was a rate mapping we'd missed.

Your effort: two hours, with someone senior in the room.

The things people actually worry about

"I'll double-book something."

During parallel running the old system remains the single source of availability, and Vyrobel receives from it. Only one system is ever selling. At cutover, availability is recalculated from the reconciled reservation set before the channels reconnect.

"My team will hate it."

Housekeepers get a board on their phone and nothing else to learn. Front desk staff are the real test, which is why they work a full week in parallel before anything depends on it. If they can't run a Tuesday in Vyrobel, we don't cut over.

"My owners will ask questions."

They will, and the first statement is the moment that matters. We import two years of history so the new statement sits in continuity with the old ones, and owners get portal access a week before cutover with a note explaining what changes.

"What if I want to leave?"

You export from the screen that owns the data rather than as one bundle: guest records to CSV from Guests, revenue and channel reports to CSV, Excel or PDF from Reports, and maintenance costs the same way. Your own account record downloads from Security, and owners export their bookings, statements and payouts from the owner portal. A product that has to trap you isn't worth switching to.

Moving your data across

Vyrobel imports from a CSV, and the reconciliation step below is how you check it landed correctly before you cut over. ⚠️ What hands-on help comes with a plan is not settled yet — ask us rather than assume it.

See the plans

Tell us what you're on now

Name your current system and portfolio size and we'll tell you honestly how the migration looks, including where it's awkward. If the answer is that you should stay put for another season, we'll say that too.

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